Air mouse remote control is an indispensable accessory for TVs and TV boxes. With a remote control, the user can control the TV and the set-top box. Currently, there are three main connection methods for remote controls on the market: infrared connection, 2.4G connection and Bluetooth connection. The main features of the remote control are: infrared learning, gyroscope, voice command, backlight, anti-loss and so on. Each remote control has different features and matches different devices.

If a remote control has a problem, how to solve it? Have you encountered the problem of not being able to control the Bluetooth remote control or 2.4G wireless remote control when you are using it?

We can check the status of the remote control air mouse by its indicator light.

Situation 1: After clicking the remote control button, the indicator light does not light up.

In this case, you can try to get new batteries and see if works. If it still doesn’t work, you can check the power supply and circuit board connection, fix the connection, and then try again. If it still can’t work, it may be the quality of the product, you can contact the seller to apply for after-sales service.

Situation 2: The indicator light is always on

This situation is usually caused by the key jammed, first press all the keys, see if you can feel which key has a problem. If still can’t, take the remote control apart and check all the buttons again and see it works!

Situation 3: Indicator light keeps blinking

This situation means that the remote control is in the state of pending matching, you can re-pair the 2.4G connection or Bluetooth connection。

Situation 4: It takes many times to click the remote control buttons before the indicator light turns on, or the indicator light does not turn on when you click some of the buttons.

This situation may be caused by low battery, you can replace the battery with a new one. If it still doesn’t work, you can disassemble the remote control to clean the electronic board and key board, and then try again. If it still does not work, it may be the quality of the product, pls contact seller to apply for after-sales service.

Situation 5: The indicator light is normal, when you click it, it will light up, but the remote control does not have function.

The probability of this situation is relatively less, usually caused by incompatible equipment, you’d better get a another new remote with the functions you want.

These are the common problems and solutions about remote control. If you want to know more, you can refer to the following YouTube video.