TV box is a device that connects to your television and provides access to a variety of digital content and services. They are normally with Android OS system, users just need to let the TV boxes connect to TV through an HDMI port and are usually connected to the internet via Wi-Fi or Ethernet. They offer access to streaming services like Netflix, Hulu, Amazon Prime Video, YouTube and other streaming app, allowing you to watch movies, TV shows, and other online content directly on your television.

When you are downloading some apps, you will find some apps will not work after you have downloaded & installed. Why?

There could be several reasons why an app downloaded on a TV box may not be functioning properly or cannot be used. Here are some possibilities:

1. Incompatibility: The app may not be compatible with the specific TV box model or operating system version. Android TV boxes typically use a modified version of the Android operating system optimized for TVs. Some apps may not have been designed or optimized to work on this specific platform.

2. Firmware/Software Issues: The TV box’s firmware or software may need to be updated to ensure compatibility with the app. It’s possible that the app requires a specific version of the operating system or certain system settings that are not present on the TV box.

3. System Requirements: The app may have certain hardware or resource requirements that the TV box does not meet. For example, if the app requires a higher amount of RAM or processing power than what the TV box provides, it may not run properly or at all.

4. App Version: It’s important to ensure that you are downloading the correct version of the app compatible with your TV box’s operating system. Sometimes, different versions of apps are available for different platforms, and downloading the wrong version may cause compatibility issues.

5. Region Restrictions/Licensing: Certain apps may be region-restricted or subject to licensing agreements. If you are in a region where the app is not officially supported or if the TV box is not authorized to access the app content, it may not function properly or be available for use.

In such cases, it might be helpful to check for any available updates for your TV box’s firmware or software, verify the compatibility of the app with your TV box, and ensure that you are downloading the correct version of the app from a reliable source such as the official app store for your device.

If you can’t get to the app or the app flashes back or gets stuck in the opening cache immediately after you get to it, there may be a problem that the TV box and the app are not compatible. You can try downloading and installing a different version of the app to try it out. If the problem persists, you may need to wait for the manufacturer to release updated firmware to fix the compatibility issue.

If you are able to successfully access the app but experience issues such as flashing, lagging, or constant buffering while using it, I recommend that you perform the following actions:

1. Check the box’s memory usage to make sure that the memory is not excessively occupied. You can clear some unneeded applications and caches to free up resources.

2. Check the network connection to make sure the network is stable. You can try restarting the network router or adjusting the network settings to improve the connection quality.

3. Verify that the application has the latest version. Sometimes, updates to the application may contain fixes for bugs and fixes to improve stability.

4. Try restarting the TV box. Sometimes, restarting the device can resolve some temporary issues.

If none of the above methods solves the problem, you can try to contact the manufacturer of the TV box to inquire if they have other solutions or provide further support.